Three doors. Pick the one that matches what you need.
We don’t run a sales floor. Chuck or Steven will read your message and reply — usually within one business day, sometimes within an hour. We’ll tell you honestly whether one of our tools fits your operation or not.
Sales
Talk to us about your warehouse
You’re sizing up DockSnap, Heatmap, Scorecard, or Hardware and want a human to answer questions before you commit. Skip the deck — tell us what you run and what hurts.
Send us a noteDemo
See it running in your stack
Thirty minutes, screen-share, your data on screen if you want. Tell us which tool you want to see — we’ll run it against a workflow that looks like yours, not a canned slide deck.
Book a demoSupport
Already a customer? Reach us here
If something is broken on the floor or in a dashboard, we treat it the way you would treat your own clients calling you. Direct line to the founder who built the bit that’s misbehaving.
Get supportSales — Path 01
Talk to us about your warehouse.
The most useful thing you can do here is tell us what you run, who your clients are, and what hurts. We’ll come back with which of the four tools (if any) fits your operation, what the install looks like, and what it costs. No pipeline tricks, no “contact sales,” no follow-up sequence designed to wear you down.
Send us a note
- Email direct. contact@warehousebridge.com — goes to Chuck and Steven.
- Phone. +1 (702) 988-5008 — Mon–Fri, 9am–5pm Pacific. Leave a voicemail if we miss you.
- Mail. Flag Eagle LLC, Reno, NV. We’re a small US LLC. Address on request.
- One business day. If you don’t hear back, your message hit our spam filter — resend it directly to contact@warehousebridge.com.
Demo — Path 02
See it running in your stack.
Thirty minutes, screen-share, one of us walking you through a tool against a workflow that looks like yours. We can pull from your WMS export if you send it in advance; otherwise we use a sanitised demo dataset that maps to the kinds of clients and SKUs you handle. Bring your operations manager. Bring questions.
If you already know which tool you want to see, the fastest path is the Demo Hub — pick the product, book the demo. Otherwise, drop us an email with the slot you’d like to grab and one of the founders will confirm directly.
Email us a couple of slots that work. We reply same business day with a confirmation and a calendar invite.
Email contact@warehousebridge.comGoes to both founders. One of us will reply within one business day.
Support — Path 03
Customers can reach us here.
If you’re a paying customer and something is wrong, you go to the front of the queue. We don’t route support through a help-desk product because our footprint is small enough that you should be talking to the founder who shipped the thing that’s broken. We pick that up. We fix it. We’ll tell you if it’s our problem or your WMS’s — honestly.
- DockSnap support. support@docksnap.io — in-app help is also live for logged-in users.
- Warehouse Heatmap support. support@3plheatmap.com — include your account email and the report ID if you’ve got one.
- Client Scorecard support. support@3plscorecard.com.
- Hardware support. contact@warehousebridge.com — subject line “Hardware: [your order number].” Replacement parts ship from Reno.
- Anything else. contact@warehousebridge.com. Goes to both founders. One of us will reply.
One business day for non-urgent support. Same day for an outage. Same hour for a customer-facing failure.
Not ready to talk yet?
Take the 3PL Operating Scorecard — sixty seconds, eight questions. You’ll get back a specific named tool that fits your weakest link plus a one-page report you can keep. No call required.